This month, we have the trifecta of Ramona, Carole and Stephanie. Ramona and Stephanie are celebrating milestone anniversaries, 10 years each, while Carole is celebrating 23 years!
Carole is celebrating 23 years with Escape. During that time, she has done everything, literally. You can see her managerial handprint in support, her writing skills in documentation, her organization in numerous implementations and her friendship in the close relationships she develops and keeps with our customers.
Carole’s dedication to our customers and products comes through in all that she does. With 23 years longevity at Escape, she’s one of our longest term employees and has a wealth of knowledge. Whether she’s in the office helping write specifications for Escape Online 5 or on site assisting customers with an implementation, Carole’s knowledge of school business shines through. ~Ramona Marshall, President
Stephanie is another master of many hats. Stephanie is celebrating 10 years with Escape. Way back in 2007, Stephanie joined us as a QA Coordinator. Her technical knowledge quickly shown through, when she became Manager of Customer Care and ultimately manager of the Escape Technical Support Team.
As the Manager of Escape Technical Support, Stephanie is involved up front and behind the scenes in almost everything! She’s great at jumping in and getting the job done regardless of what it is. I love that she is so helpful to customers and team members alike! ~Ramona Marshall, President
Again, we celebrate a milestone anniversary and, again, we celebrate an Escapee that moves within the organization. Ramona, now President of Escape Technology, celebrates 10 years with Escape. Ramona is a shining beacon of organization, efficiency and dedication to learning. It is her curiosity and commitment to people and processes that have led Ramona to her new position, and Escape to its new position as the number one provider of school business software for California COEs.
I have only had the pleasure of working with Ramona for the past few months. Even in this short period of time, it is very apparent that Ramona has been instrumental in the success of Escape Technology, over the past ten years. Ramona has a great ability to understand customer needs, drive tasks and projects to completion, focus on critical details, and build a great customer-focused support organization. I am looking forward to working with Ramona over the coming years to turn Escape into an even bigger success. ~ Ali Jenab, CEO