Last week, I had the privilege of working with Sonoma COEs' new Business Systems Support Analyst, Erin Graves. Erin is new to the position but not new to Sonoma. She comes to this position with lots of payroll and school business experience. Erin and I spent the morning learning how to troubleshoot support calls, research the problem and report the problem to Escape Customer Care. It was great fun and very productive because Erin is such a quick learner. After lunch we then went through the Finance module of Escape Online as a County support person. Erin is going to be a great asset to Sonoma and Escape. We’re looking forward to working more with her.
Good job Sonoma in hiring another STELLAR person!