A re-occurring question we hear from the IT folks out there is, “Can’t we make the upgrade and patch process any easier? We have multiple application servers to deal with.” We hear ya! Mike and I are always trying to think of new ways to make everyone’s lives a little easier (including our own), so we’ve been throwing around ideas to help make the application server upgrade and patch process more smooth and simple. I don’t want to get you too excited, but we’ve come up with a plan to help you out. The first phase of this plan is to get everyone on the same System Name. The System Name is derived from the path to the software on each of the application servers. In the past, the System Name was normally the customer name. In recent years, we’ve used the same System Name for new implementations, so phase 1 will be to get all Escape Online 5 application servers on the same nomenclature; Online5Server. Phase 1 will only affect our friends that have been live on Escape Online 5 earlier than 2010. Phase 2 will include adding registry entries to track Centralized Storage and software drive installation locations. I will be contacting some of you in the coming weeks to discuss what needs to be done, so don’t go anywhere.
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