In this installment of Your Turn, Desiree Widick of Ventura COE discusses how pre-recorded webinars help Ventura support staff and their users learn more about Escape Online and each other's processes. End users in COE implementations depend on COE support technicians, like Desiree, for their front line support. That's why we want to give them as many tools as possible to support their users.
Take a listen!
Desiree joined the Ventura COE team at last year's Escape sponsored County Wide Support Training, where this video was recorded.
Stay tuned! We will post more customer videos on a regular basis.