Introducing Marie White

IMG_0443It was our great pleasure to meet Marie White from Sonoma County Office of Education. She’s their new Business Systems Support Analyst. She comes to Sonoma COE with 17 years of school district experience. She came to the Escape office  for two days of System Manager training. During those two days, she learned everything about Escape Online 5 system setup.   She passed the course with FLYING colors. She was like a sponge. Taking it all in and excited about bringing all her new found knowledge back to Sonoma. I love to watch users light up when they see how great our software is.

On her last day of training at Escape,  I shared her with two Escape customer care representatives. First she worked with Karen Wiker, Finance Specialist. Karen showed Marie how she worked through an incident and gave her suggestions for support. I had to share the love and give time with Elen Meltonyan, HR/Payroll Lead.

I love how our Escape team pulls together to share their own tips and tricks with our customers!