Employee Spotlight: Carole Williams

Carole WilliamsCarole is an Escape Project Manager implementing Escape software. Prior to joining Escape in 1994, she worked at two different Sacramento area school districts as a Fiscal Services Director and Budget Analyst. What is your favorite part of working for Escape? — Every day is different, no two customers are alike, and no problem is the same, so it is always challenging.

Can you give us a quick play-by-play of your average work day? — I’m not sure there is an average. If I’m on site with a customer, it could be training or meeting to discuss setup, software changes, or process changes. If I am not on site, I might be working on a specification document for a new feature, troubleshooting a problem, meeting on the phone with a customer, or testing new software changes. I keep a To Do list, so I can keep track of the long-term projects and not get completely sidetracked by immediate issues.

What have been some of the highlights of your career? — Wow, so many – all at Escape. The development of the original Escape Classic payroll system, the first county system, the Escape Online software rollout – those were all very exciting, challenging times. The early implementations of Escape Classic were very much by the seat of our pants. There was a lot of last minute software at that point. I think we stayed overnight at the customer working to get the first payroll out 3 or 4 times. In comparison, the Escape Online implementations now are just so tame!

What are your favorite activities or things to do when not working? — Sitting on or being near a beach or my kids, reading, riding motorcycles with my husband, and since last fall, playing with my gorgeous granddaughter.

Where are you from originally? — I was born in Southern California, raised in the Sacramento area.

If you weren’t a Project Manager, what would you be? — If I didn’t work at Escape, I might work at a district or county – but they would have to use Escape!

What is your favorite food? — I love Mexican food, pizza and salads. Can’t have just one favorite!

What is your ringtone? — My phone is almost always silent, but I think it is an old-fashioned ring sound. You know, like the sound a phone used to make?

If you could meet one person, who and why? — Eleanor Roosevelt. What an amazing woman. Some of my favorite quotes are from her: "Great minds discuss ideas; average minds discuss events; small minds discuss people" – and – "No one can make you feel inferior without your consent."

If you could have any superpower, what would it be? — I would definitely choose the “beam me up” deal. I would love to be able to be instantly in Morro Bay or San Francisco, with my kids.