Employee Spotlight: Jennifer (JR) Kenney
Jennifer (aka JR) started with Escape in the summer of 2007. She has over 12 years of experience in customer management and billing software for the cable and communications industry. Her resume includes seven years in business intelligence, developing data warehouses and reports for analysis and forecasting, in addition to numerous years in international support, working with customers ranging from South America to Europe and Asia.
At Escape, JR develops interfaces and works in partnership with Chad on HR/Payroll procedures.
What is your favorite part of working for Escape? — Escape is very accommodating and allows telecommuting to those who live further away from the office, or on days when you need to be at home for an appointment or sick child, etc. but do not need to take a vacation day.
Can you give us a quick play-by-play of your average work day? — My first stop is always to check email for any urgent issues or anything else I might need to tackle right away. The rest of my day is spent on my two top priorities: helping Escape Customer Care with any issues they need assistance with and, of course, working through change requests for the next release.
What have been some of the highlights of your career? — Escape allows you to wear many hats because we remain such a small, close-knit group of employees. I get to work within many aspects of our software from technical support to IT help to conversions to programming. Never a dull day.
What are your favorite activities or things to do when not working? — My favorite off-work activities are gardening and hiking.
Where are you from originally? — I am from Wagontown, Pennsylvania.
If you weren't a software developer, what would you be? — When I was younger, I wanted to be a dolphin trainer, but now, I would be a landscape designer.
What is your favorite food? — Mexican.
What is your ringtone? — My ringtone is the old-school phone ring.
If you could meet one person, who and why? — Abraham Lincoln, because he wasn’t afraid to stand up for what was right.
If you could have any superpower, what would it be? — To transport anywhere!