Change for Renewed Docs in CTC File

Escape Online 5 has the capability of tracking credentials issued by the California Commission on Teacher Credentialing (CTC). This allows county offices of education (COEs) to monitor and audit credentials of certificated staff. 

On a weekly basis the CTC provides a file to each COE that includes credentials issued to individuals working within the county. It has come to our attention that the CTC has discontinued including renewed documents in their weekly files to COEs. As a result of this change, if your county is currently using either the Pay Matrix or the Object Code method for auditing credentials during payroll processing, you may find that you have a significantly larger number of pay holds.  

We have heard that CTC is changing this policy but we have not yet gotten a confirmation from CTC. We will notify our customers as soon as we have further information.  

In the meantime, we are advising our COE customers to:

  • Run the credential audits as early as possible in order to catch these pay holds.
  • Look up individuals with expired credentials using our CTC Status feature. 
  • Hand enter the renewed documents into Escape Online 5.

If you have any questions, please feel free to contact your Escape Support Representative.