Escape Employee of the Third Quarter

Where has the fiscal year gone? Here at Escape we’re happy to celebrate Robin Fiske as our Employee of the (Third) Quarter recipient.

At the beginning of May, Arin Simonyan passed on our traveling trophy to Robin. Escapees nominated Robin for making our company values of Solutions, Caring, Passion and Expertise an everyday part of her work.

Arin Simonyan, HR/Payroll Software Support Lead and recipient of the Escape Employee of the Second Quarter award, passing the baton to Robin Fiske, Technical Support Analyst and recipient of the Escape Employee of the Third Quarter award.

Arin Simonyan, HR/Payroll Software Support Lead and recipient of the Escape Employee of the Second Quarter award, passing the baton to Robin Fiske, Technical Support Analyst and recipient of the Escape Employee of the Third Quarter award.

“Solutions – Robin has a lot of knowledge about the software and how the software works which is reflected in all her work (Expertise). She can do testing, support, installation, and is always willing to go the extra mile. She is quick with answers and well thought out solutions. Robin is kind to everyone inside and outside of the company. She has a way of making everyone feel comfortable. She makes her customers feel like they are talking to a friend. Reading her communications with customers always amazes me…Robin never loses her patience (or it never shows through) and she explains solutions in such great detail that her emails could be considered training! She truly has a knack for human interaction.”
“Every time I go to Robin for help she always makes time no matter what she’s doing. She cares about my questions and responds as soon as she can. If the problem needs more than conversation she comes to my desk. If that doesn’t work she’ll try to recreate it herself. Regardless of the situation she jumps in to help and either provides a solution or points me in the right direction. I’ve been working with Robin for nine years and her willingness to help has never faltered. We’ve talked about Escape Online 5, how to connect to customers, coordinating HRA installations, what to watch on Netflix, and the list goes on. She never tries to hide when she sees me coming but instead turns with a smile and is eager to help. Robin is serious about her work but also makes work fun. That makes my job easier.” 

Everyone here at Escape has some amazing quality that makes the work environment a happier place! Our other nominees for third quarter are Terri Hammond, Amanda Erwin, Mike Long, Vijay Gaonkar, Stephanie Fury, and Jacque Eischens.

We’d love to hear your comments and congratulations!