After a very successful visit in March of 2017, I was invited back to visit the Monterey County Office of Education this fall. My visit coincided with the county wide user group meetings, so I was able to connect with district users in both Finance and HR/Pay, internal MCOE staff, and the fabulous District Advisory Services staff. These visits are so worthwhile, for both the customer and for Escape staff. We get valuable feedback from users and users get updated training and software information in person, with an opportunity to dig deeper into functionality, and of course discuss future enhancements to the software.
This time I was able to bring along some of my fellow Escapees so they could share in the customer experience. It was a fantastic visit, and we identified some features that could be used for increased effectiveness. If you are interested in having a visit, feel free to contact the product area team managers – Arin Simonyan for Finance, Elen Meltonyan for HR/Pay, or Carole Williams.